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The
task is challenging, and far more than a technical or methodical one.
It demands recognition of the patient's psychological, spiritual, emotional
and physical needs, observation of family dynamics, and respect for cultural,
ethnic and religious differences. Our nurses are #1, not just in terms
of their clinical skill sets, but in
their ability to respond with compassion to each new situation arising
for each new patient/family.
At Connecticut Hospice, a patient's care plan is individually
designed and based on clinical assessment and careful the documentation
of symptoms. Patients who are critically ill and whose conditions are
rapidly changing require constant attention and assessment.
The focus of Connecticut Hospice nursing process is on the
patient and family. They are - together - one unit of care. No patient
is assessed in isolation from his or her family. Family dynamics are as
carefully assessed as other factors impacting a patient's physical and
mental well-being. Patients and their families retain a voice in the care
plan; they give as well as receive care.
As the patient and family's personal link to the rest of
the caregiving team, the Hospice nurse coordinates the many details of
the caregiving process. A highly supportive environment allows questions
about the illness, its progress, and treatment to be discussed freely
and honestly.
Families need not only someone to listen to them, but also
someone to accurately interpret and explain the changes in the patient.
It takes some time and patience to establish a level of trust. As the
patient draws closer to passing on, time spent with the family increases.
There must be time to confer with other team members to ensure that all
the parameters contributing to the status of the patient are considered.
This is true whether the patient is cared for at home or
in the inpatient units. Many people with an irreversible illness wish
to remain at home, and The Connecticut Hospice strives to provide the
most appropriate setting for care. Hospice home care nurses provide quality
care in the patient's own environment.
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